Showing posts with label Google Flights. Show all posts
Showing posts with label Google Flights. Show all posts

Monday, 9 June 2014

Aerospace industry should learn from Google


The aerospace industry must embrace competition from technology companies such as Google and SpaceX which are already having a revolutionary impact on the sector, the head of the Airbus Group told AFP in an interview.

Describing the scale and speed of innovation in Silicon Valley as both "frightening and fascinating," Tom Enders said the increasing digitalisation of the economy was having a profound impact on his company's business.

"I think that in the future our industry will have to work much more closely with these new high-tech companies ... if only because these guys are increasingly intruding on our territory," said Enders, 55, who is half-way through a four-year mandate as CEO of the European aerospace giant.

Enders cited SpaceX, the space transport company founded by former PayPal entrepreneur Elon Musk, whose Falcon launch vehicles are taking on the market-leading Airbus-built Ariane in the commercial satellite launch market.

SpaceX has also mounted a legal challenge to the monopoly held by Boeing and Lockheed Martin for the launch of US government satellites.

Google in April acquired the drone start-up Titan Aerospace which aims to compete with Airbus in making high-altitude unmanned planes that are meant to take on tasks traditionally done by more expensive satellites.

"Aerospace is still a rather young industry but these people are even younger," he said. "And I think there is no debate as to which of us is the more vibrant industry. They are."

"The speed of decision and risk taking and all that is amazing," said Enders, speaking while in Normandy for events to mark the 70th anniversary of the D-Day landings.

A paratroop officer in the German army reserves who is a 25-year veteran of the European defence and aerospace industry, Enders also complained the European Union was stifling innovation and warned it must cut red tape.

"It should make us think as we look at the software industry, when you look at the IT industry at the Microsofts, Amazons, Facebooks, SpaceXs, Yahoos. It is all coming from the US."

Enders said many successful entrepreneurs in the United States were "bright young Frenchmen and bright young Germans" who had been forced to leave Europe to seek venture capital and a dynamic entrepreneurial environment.

Enders was appointed CEO of European aerospace giant EADS in June 2012 and immediately attempted a merger with Britain's BAE systems, a deal that would have seen the group replace Boeing as the world's biggest aerospace and defence company.

After the deal was blocked by Germany, Enders initiated an overhaul of the group's structure which reduced political influence.

He rebranded EADS into Airbus Group, reoganising the company into three divisions by merging the defence and space businesses. He has since led a push to expand the group's business outside of its home base in Europe, notably in Asia, the United States and the Middle East.

Airbus decided in 2005 to set up a joint venture in China to assemble the medium-range A320 passenger jet and the company plans to open an assembly line in 2015 in the southern US state of Alabama.

Enders said Airbus considered the project in the Chinese city of Tianjin a success and that it was vital the company developed a local identity as it expanded into foreign markets.

He said Airbus had allayed reservations from Chinese airlines about taking a China-made plane.

"We have demonstrated that they are just as good, some people say even better, as those assembled in Europe."

The Airbus Group would continue to embed itself abroad through new assembly lines, engineering centres and supply partnerships. "We clearly have beachheads that I hope we will be able to expand."

Enders said it was inevitable that the proportion of the Airbus workforce employed in Europe — currently 90% of the company's 144,000 staff — would fall as the international expansion gathered pace.

But he added: "If that one day would be 80% or 70%, we would still be a European company."

Airbus turnover rose by five percent in 2013 to 59.3 billion euros ($80.9 billion). That compared to a rise of 6.0% to 63.5 billion euros for rival Boeing.

Sunday, 8 June 2014

Frequent fliers prefer airline websites

Frequent business traveler Dennis Morris of Fox Island, Wash., uses a three-step process to book a flight online. He finds a desired flight and a fare at an airline website, compares the fare with those cited by Expedia or Kayak and, if fares are comparable, returns to the airline website to book the flight.

"I prefer to work directly with the airline in case changes or issues come up," explains Morris, the CEO of a boat manufacturing company and a USA TODAY Road Warrior who volunteers travel information. "My experience dealing with non-airline sites is that, if issues arise, addressing them is much more difficult."

Many travelers like Morris favor airline websites, according to a survey released Monday by FlightView, which sells travel apps for mobile phones and daily travel information for airlines, airports and technology companies. The survey — based on 2,066 people who used FlightView's mobile app in April — reveals that 36% "typically search for" airline tickets on airline websites. Twenty-nine percent say they typically search for airline tickets on websites of online travel agents such as Expedia and Orbitz, and 22% say they use travel search engines such as Kayak and TripAdvisor.

Most survey respondents — 59% — say they usually buy their tickets from airlines. Nearly 30% buy them from online travel agents, 8% buy them from traditional travel agents and 3% say they don't book their own travel. The survey also shows that —like Morris — travelers routinely go to non-airline websites to gather price or other flight information before using an airline to book a ticket. Forty-one percent of respondents say they "sometimes" go to non-airline websites to get such information; 29% say they do that "most of the time," and 19% say they "always" do that.

For business travelers, the results show that they "are incredibly connected and have hundreds of travel tools, mobile apps and services at their disposal," says FlightView CEO Mike Benjamin.

"The choice to use one over another often comes down to the experience that the travel provider offers, and how well the provider keeps business travelers informed and engaged during their trip."

Road Warrior Ashok Adur of Parsippany, N.J., is one business traveler who uses various Internet tools.

"For work-related travel we have been asked to go to orbitzforbusiness.net," says Adur, who works in the plastics industry. "For other travel, I use different websites —airline, TripAdvisor, Expedia, CheapTickets, Bravofly or Kayak."

FlightView's survey shows that the most popular travel websites for "first searches" are Expedia and Kayak.

They were cited by 27% of respondents, followed by Travelocity (12.5%); Orbitz (11%); Priceline (5%) and TripAdvisor (4%).
Boston-based Road Warrior Tom Kelly says he uses Kayak or Google Flights first, then books a ticket on an airline's website.

"Sometimes Kayak will have better flight combinations that are not available on the carrier's site," says Kelly, a supply chain manager in the aerospace and defense industries. "I also like the trending charts and flexible date options on Google Flights. You can also search by airline marketing alliance or see prices for regions on a map."

FlightView's survey shows that 46% of respondents say they would be more willing to book a flight with an online travel agent if they were assured they would automatically be rebooked on another flight if their original flight was canceled. Forty-two percent say they would be more likely to book with an online agent if the agent made it easier to manage their travel itineraries on a mobile device or a website.

Adur says he never uses online travel agents' mobile apps, because some "are limited, especially for multiple flights and complicated travel itineraries."

He likes to use airlines' mobile apps, but they don't always work, and some have "limited capability."

Morris says he doesn't use airlines' mobile apps to book flights for several reasons, including problems with connectivity, speed and "readability for long or complex bookings."

He uses airlines' mobile apps "fairly regularly" after a booking is made, though, for changing a seat, flight status or check-in.