Ryanair is no longer among the top five airlines in the UK for budget flights, according to a survey. Norwegian Air topped the poll, voted the best for holidaymakers looking for value for money - with easyJet second, British Airways third, Jet2 fourth and Monarch making up the top five. While BA was voted the best airline in the UK overall, travellers believe they get better value for money elsewhere, with lesser-known Norwegian scooping first place. BA was revealed as the favourite carrier in four out of five categories - best food and drink, best customer service, best on board experience and best overall style - the Skyscanner survey of 4,000 Brits who frequently fly short haul revealed.
But when it comes to price, the Scandinavians won out, voted the best value for money of any short-haul carrier operating to and from the UK. Norwegian, which has recently been pushing its cheap fares in a massive advertising campaign, is not seen by its customers as just a no-frills airline. It was second to BA for customer service, onboard experience and style and fourth behind BA, SAS and Lufthansa for best food and drink, said Skyscanner. Frequent fliers were only allowed to answer about airlines they had used in the last two years and any with fewer than 200 respondents were not included in the final tables.
Skyscanner's Mary Porter said British travellers were very 'proud' of BA and its motto of 'To Fly To Serve'. She added: 'It's perhaps not surprising that British Airways has scooped the top spot in our survey. 'But it is particularly interesting to see such strong results for a far less well-known airline - Norwegian. 'It goes to show that low cost does not necessarily mean an inferior product or service.'
0 comments:
Post a Comment